Can't Renew

[WilliamM339603]

Tried to renew in response to AARP e-mail

Spinning circles, frozen circles, taking me back to renewal page with previously entered payment info turned blank. Windows 10 and Chrome.

No apparent way to send e-mail

Will try tomorrow or Monday and, if unsuccessful, conclude that AARP doesn't want/deserve my membership.

[AARPJanelleM]

@WilliamM339603 Hi William, thanks for reaching out. Please try the troubleshooting steps found here: https://aarp.info/2I3wo4C Once troubleshooting is complete, please try processing your renewal on our secure site here: https://www.aarp.org/ Let me know if you have any further issues, I'm here to help!

[DavidC43299]

Same problem here.

[AARPJanelleM]

@DavidC43299 Hi David, let's look into it. Are you getting an error msg? What exactly happens when you try to renew your membership on our site? Please check out the troubleshooting info found here:  https://aarp.info/2I3wo4C