Renew Active benefit drops for 2025

[MaryT500742]

I was told by Club Pilates, StretchLab and The Exercise Coach this morning that AARP/UHC has removed them as a gym for Renew Active for 2025.  As one who has benefited incredibly from these three providers, I am unbelievably disappointed in this decision. My health has gotten better and now they’re taking that away. I feel like it has been a bait and switch.  It blows my mind that they are taking away a benefit that is saving UHC money, in medication,  doctors office visits and hospitalizations.  Where is AARP to protect us and our health and interests?  And please don’t try to tell me that community gyms offer the same services as those three providers listed above. It is simply not the case. All of the providers have said that the information from UHC has been sparse. I spent a hour yesterday on hold just to talk to a representative. Who had no idea what I was talking about. Then I spent more time on a chat and that representative. Also had no idea what I was talking about and assured me that The news was incorrect.  Come on AARP, fight for us! Please! 

[KarenG670834]

I've been following the other threads on this dropped coverage (RenewActive from the AARP/United supplemental plan) and haven't seen a single reply from AARP or any suggestions about getting one from them. This is a a huge hit to my wallet, health, and psyche. Those classes are vital to my health!!

If this multi-billion $ corporation is using AARP's good name/reputation/mailing list, it seems to me that AARP should be on top of the situation and, if not fighting for the benefit's reinstatement, at least negotiating on our behalf for some concession.

[RodolfoZ791829]

Here are the steps to submit an appeal online:

1) While logged on into your online account, click on the
COVERAGE AND BENEFITS tab
2) Click on PLAN DOCUMENTS AND RESOURCES sub tab
3) Scroll down until you see the heading FORMS AND
RESOURCES
4) Click on the arrow to the right of OTHER RESOURCES
5) Here, you will see the first link is for the Appeals
and Grievances process information, but the second link,
Medicare Plan Appeals and Grievances Form (Online), is
to submit the appeal online. The third link is to print
and send in the form.

If you prefer to send in an appeal by mail, you will
print out the third link and send it to:

Appeals & Grievance Department
PO Box 6106
MS CA124-0157
Cypress, CA 90630
or fax to: 888-517-7113

Appeals must be submitted within 60 calendar days of the
denial notice or Cost Sharing Dispute. Requests for an
appeal must be sent in writing. A decision will be made
regarding your appeal within 60 days of the plan
receiving your request.

Submit an Appeal Online
https://memberforms.uhc.com/MR-AppealsandGrievance.html

[k628669k]

I had just paid my first visit to The Exercise Coach, set up an Intro appointment at Club PILATES and wanted to go ahead with Stretch Lab. What is happening here with these three and WHY? Does this change affect Advantage plans?

[MaryT500742]

I want to clarify that my plan is a supplemental plan. Not an advantage plan.  I am absolutely devastated by this decision.