Paperless Medicare Premium Bill (CMS-500)?

[rm7683]

I'm enrolled in Medicare Easy Pay, so my monthly premium payments are payed by automatic deduction. I still receive, every month, a paper Medicare Premium Bill (CMS-500) which states plainly at the top right corner, "THIS IS NOT A BILL."

I thought, okay I'll just go paperless for this billing since I don't need a paper bill which is not a bill, and  can look up the bill on-line if I need to. Besides, receiving this bill every month is problematic on two fronts. It's a security issue, because my medicare ID number, Medicare reminds me needs to be protected to reduce fraud, is printed twice on it and I have to deal with securely destroying it every month. Secondly is an environmental issues because of the waste it unnecessarily generates.

I was surprised, when scouring the medicare.gov website, that there was no option for me to go paperless for this bill. I chatted with a chat agent who said, indeed, there is no way to entirely avoid receiving paper bills, but I could opt for one annual paper bill. For that, I would have to call the main medicare number. After enduring a long wait on hold, the agent had to go off and investigate. She eventually came back and said she would have to "escalate" my request. So now I'm to wait ? days for a call to see if that worked.

Am I the only one who longs to go paperless for this monthly bill?

[rm7683]

Thanks for the reply. I wish it was that easy. Two years ago I opted for all three as electronic communications. Since then the handbook, eMSNs, and occasional emails all have been delivered electronically. However the monthly CMS-500 comes relentlessly by paper through the mail.

If you have a few minutes to spare, get on the medicare chat and ask how you can stop receiving your premium bill by paper. You will soon find out it's not easy.

[ReTiReD51]

I went online to Medicare.gov and ask chat about the monthly paper premium bill CMS-500 you are receiving even through you have set up automatic payment for your premium through your checking/savings/bank account.

 They told me the “premium bill is not available electronically” even though the paper bill is marked “not a bill” like you said previously.

Since my premium is deducted from my Social Security deposit each month that is the reason, I don’t receive the paper bill like you do. However, I can visit the Social Security website and see the monthly electronic transaction.

I agree it doesn’t make sense for you to receive a paper bill.

[rm7683]

Thanks. That's helpful. It's good to know that when I begin taking social security, it can be eliminated altogether.

The medicare advanced resolution center eventually got back to me and said they have changed the paper bill to annual from monthly.