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Periodic Contributor

Rewards videos will not play

I get the folling error message whenever I try to play a rewards video with either Firefox or Chrome:

 

Clipboard01.jpg

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Trusted Contributor

I have problems with some videos using Chrome on my phone.  I hit play and it plays about a second and stops.  I gave up on videos (and Daily Crossword that sticks on loading unless I clear my cache and cookies before each puzzle)

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Retired Community Manager

@b770020w are both of your browsers updated to the latest version?

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Periodic Contributor

yes

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Retired Community Manager

Do you have any active pop up blockers?

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