@DianaM465252 Hi Diana, thank you so much for bringing this to our attention! We recommend not sharing your membership # on a public forum like this. I located both accounts and I was able to combine them under the old membership #. The new expiration date for your membership is 4/2024 and any duplicate membership mailings will stop within 4-6 weeks due to pre-printed mailing labels. Would you like to keep the expiration date as it is, or would you like me to process that refund for the renewal that was made yesterday? This would change the expiration date to 4/2023.
I tried to send you a private message but it looks like you have not enabled private messages on this community site. Check out how to enable and send private messages here: https://community.aarp.org/t5/Technology/How-do-I-send-a-private-message/tac-p/2196185/highlight/tru...
Also, if you need to reach us by phone, our toll-free nationwide phone number is 1-888-OUR-AARP (1-888-687-2277) and agents are available Monday through Friday, 8 a.m. - 8 p.m. ET