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Ripped off by GE appliances

Have GE profile front load washer barley 6 months out of the factory warranty sounds like a jet engine during the spin cycle, a known issue with these machines. GE refuses to repair.  Local company found bad inverter board, bearings and sensor w/i the motor.  Repair will be over $700.  I've filed c/o with BBB and will be writing to the CEO, Kevin Nolen.  AARP will not help. Any suggestions?

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We're sorry to hear you're having trouble with one of our benefit providers @grumpysgal6480. We are listening and would like the chance to help as soon as possible. Please visit https://help.aarp.org/s/article/contact-aarp to chat, text, or speak with a representative who can get you in touch with our Member Relations team, they're part of AARP Services, and act as liaison for AARP service providers. - Brandon C.

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Periodic Contributor

Agree with SereneSeagull, go simple. Anything digital involves a circuit board which will fail due to moisture over time. Heat, cold, condensation all electronics killers. Those manufacturers are pretty crafty, cheaply built appliances with perpetual part costs. Our GE dryer heating element was wired incorrectly from factory and the belt would slide off. Never buying a GE again. Just need simple knobs. no extra features, just something to simply wash and dry clothes. 

 

Find the parts you need online and watch some YouTube videos and repair yourself. With online videos, we have found the confidence to fix a lot of things ourselves. Good luck.

Social Butterfly

Get a repair person or buy a new one.  When you get a new one get the simplest on you can find.  No digital stuff.

 

  The machines that have all the bells and whistles are not made to last. Had a repair person tell me this.   On my 3rd washer and dryer in 20 years.  And this last pair are not digital. Don’t try getting any resolve from BBB or CEO, waste of time in my opinion.  You need a machine.

 

Repair or replace with a simple one and you’re good to go.

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