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Games not giving reward points

Three games (so far) say no points awarded because I've previously completed the game. No I have not. Once again the Rewards program is not working properly. 

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I'm sorry you're having trouble getting your points for the games, @KarenS177788. Can you please send us a private message with your name and mailing address, so we may check your AARP Rewards account? Visit https://aarp.info/47hWcl7 for directions on how to enable private messages. - Brandon C.

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