AARP Junk Mail

[WilliamM339603]

I received a large envelope in the mail labelled AARP Medicare Supplement.

In large letters on the envelope, it says "Here's the Information You Requested."

I did not request any information and am not interested in a Medicare Supplement..

I could not find a suitable e-mail address to contact AARP directly.

Anybody know how to stop this without quitting AARP?

[AARPConsumerCare]

Hi @WilliamM339603, I'm sorry to hear you received unsolicited information about Medicare Supplement plans. Our goal is to provide the best customer service, and we found that email was not the best way to do that. I can adjust your mailing preferences. Please send me a private message with your name and mailing address. Thank you!

To enable private messages in the AARP Online Community, please check our article: https://aarp.info/47hWcl7 - Diana G.

[WilliamM339603]

I think you missed the point of my complaint. Why is AARP allowing third parties to send unsolicited junk/phishing mail to its members in the first place?

If AARP wants to drive away members, this is a good way to do it. 

BTW, something seems wrong with this message format, first I character does not appear right.

[AARPConsumerCare]

@WilliamM339603, please send me a private message to update your mailing preferences and stop the unsolicited mailings from our service providers. Thank you. - Diana G.

[WilliamM339603]

I have looked for a way to send this by e-mail, but couldn't find one.

Now, I have received another unsolicited mailing from AARP/United Healthcare regarding Medicare Supplement and stating "A recap of the Information you requested."

I have been shopping for a new Medicare Advantage plan, but am not in the market for a Medicare Supplement, and did not request any information, as the envelope states.

Please take me off your mailing list for this subject, so that I do not have to quit AARP and tell everyone I know why I did. I would also reccomend some serious consideration of your relationship with your members.

[AARPConsumerCare]

@WilliamM339603, I've replied to your private message. Thank you! - Diana G.

[AARPConsumerCare]

@WilliamM339603, I've sent you a private message. Thank you! - Diana G.

[WilliamM339603]

Now I received one from the Hartford on auto insurance.

I went to the link stated, and could not get a quote without providing a phone number "for marketing purposes," which I interpret as meaning sales calls.

I think AARP should no better than to treat its members this way. I am thinking of quitting.

[AARPConsumerCare · Accepted solution]

I can understand how frustrating this can be, @WilliamM339603. To get a quote from The Hartford, please visit: https://www.thehartford.com/aarp/car-insurance the email and phone fields are optional. Here you can find their Privacy Policy: https://www.thehartford.com/online-privacy-policy - Diana G.

[WilliamM339603]

I meant "know better," could not find a way to edit my bost.