400 Bad Request Request Header Or Cookie Too Large

[TimoMc]

The AARP website is having problems. When I go to "My Account" or other areas of the website, I get 

400 Bad Request

Request Header Or Cookie Too Large

[SteC955838]

  Try using a different search engine. DuckDuckGo did the 404 for me. Google worked.

[JonB960712]

 I don't care what they say it's not cookies . Something isn't quite right and the tech that is supposed to work on site is probably going by their own pc . Mines doin same and my pc isn't 2 years old and up to date.

[sharynls]

 I too am sick and tired of constantly getting this error even after cleaning out cookies and cache.  Other web sites don't have this bad behavior.

[AARPConsumerCare]

I'm sorry to hear you got this error, @TimoMc. I do not see any reported outages and the website is currently working. Let's try clearing your browser's cookies and cache. Here you'll find the steps if needed: https://aarp.info/2I3wo4C Please let me know if this worked for you. Thank you!

[ChristopherC194508]

usr: ChristopherC194508

I am so disappointed that I subscribed to AARP.  I just spend 2 hours trying to figure out why i can't login, yes I deleted my cookie, and i have been in the IT industry for over 30 years, so I know it's not that.  I also reset my password 4 times.  What a scam

[AARPConsumerCare]

@ChristopherC194508  We understand how frustrating this can be and sincerely apologize for any inconvenience caused. Please log out of your .org account, close and restart your browser, then log back in. If you're still having trouble, definitely reach out in a private message, so I can review your account. Thanks for reaching out.  Jodee R. 

[TammyH109880]

i am getting same error 

[AARPConsumerCare]

Hi @TammyH109880, I'm sorry to hear you experienced the same issue. May I have more details about the error you received? And, are you still unable to access our website? - Diana G.

[PeggyH674394]

I'm getting the same thing today. I can't access anything in my account. I will try clearing cookies.

[AARPConsumerCare]

@PeggyH674394 I'm so sorry you were having trouble with the website. Did clearing the cookies help? If not, here is a link to further troubleshooting, included supported browsers - https://aarp.info/2I3wo4C - Christy C. 

[sharynls]

 I too am sick and tired of this bad behaving website.  I don't have to constantly clear out cookies and cache for any other website I use.  This is ridiculous and frustrating. 

[AARPConsumerCare]

@sharynls  I totally understand how frustrating! This is caused by your browser. Please log out of your .org account. Close and then restart your Browser and then log back into .org. When you log out + close the browser + restart the browser, then log back in, it helps clear stale cookies/session/local storage on your browser. Let me know if there's anything else I can help with!  Jodee R.   

[ChrisAThomas]

Happening on different browsers, clearing cache/cookies doesn't help. Links in AARP emails open but my account links, membership site, etc. all don't because of 400 Bad Request. Also, if link requires me to log in the Captcha moving letters don't work. Been going on for a month or so. PLEASE FIX!

[AARPConsumerCare]

I'm sorry to hear you're still having issues with our website, @ChrisAThomas. I can understand your frustration. Please send me a private message to take a look into this. - Diana G.

[Ruedisale8]

I thought I paid for AARP for 5 years. However, I misplaced my card. Never a response on the 800 number. So today I received notice that I can submit a VOID check for automatic renewal and luckily the notice included my AARP number and my expiration date: 4/30/2029. So YES!! I did pay for five years. However, keep getting BAD REQUEST when I try to enter my membership number.

Clearly all of us cannot have faulty computers. This is beginning to look like so type of scam.

[AARPConsumerCare]

Thank you for your membership, @Ruedisale8. Our toll-free nationwide phone number is 1-888-OUR-AARP (1-888-687-2277).

I can understand your frustration when getting that Bad Request error. If this error is persisting, please: 

1. Log out of aarp.org
2. Close your browser
3. Relaunch the browser
4. Log back in

Please let us know how this worked for you. - Diana G.

[Jason2020LovesKelly]

Not a scam. Maybe the story with CAPS is more of a scam, right? Why do users here use CAPS like they do. I often wonder that. 

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@Ruedisale8 wrote:

I thought I paid for AARP for 5 years. However, I misplaced my card. Never a response on the 800 number. So today I received notice that I can submit a VOID check for automatic renewal and luckily the notice included my AARP number and my expiration date: 4/30/2029. So YES!! I did pay for five years. However, keep getting BAD REQUEST when I try to enter my membership number.

Clearly all of us cannot have faulty computers. This is beginning to look like so type of scam.

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