Spider game only partially loads

[LindaC244883]

All the other games load just fine on my iPad. But Spider has always been a problem. It starts to load & then stops. I have deleted my. Cache, but that didn’t help. It used to sometimes completely load, but as of yesterday, it only partially loads. What is the issue?!

[AARPHannah]

Hi @LindaC244883 I am so sorry to hear you're experiencing this issue! Could you please let me know what browser & OS you're on? Thanks!

[LindaC244883]

It’s an Apple iPad, version OS 17..4.1 with Safari as my browser.

I’ve had problems for quite awhile with other loads of the software & my previous iPad. Before yesterday, sometimes it would totally load & sometimes partially. Now it only partially loads. It does load on my phone. 

No problems with the other games. 

Would appreciate your help fixing this. Thanks.