Rewarding Moments: What motivates you more: sweepstakes entries or guaranteed rewards?

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I guess they don't really want to know your answer since there is no way to reply to the original post.  

I would like to be able to actually USE my points.  I started this site Feb 12 and immediately after earning my points and trying to redeem for ANYTHING I was BLOCKED with NO EXPLANTION.  I contacted the "customer service" and was told my case would be "escalated".  10 days and NOTHING.  Now they tell me another THREE days which is today so tomorrow the fire is heating up,  I guess since AARP can't tell members why they can't fully participate in a PAID MEMBERSHIP and denying full benefits on day ONE, our membership is not worth anything to them except TAKE THE MONEY AND RUN