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Outspell robbed me of a good starting score

I play Outspell everyday, along with other games. Yesterday, I was able to start with the word "BRANDY" for 82 points, but I kept getting the message "Your word should be connected to symbols on the board".  What the heck??? It's the first word of the game!  After multiple tries, I finally just started over. What happened?  This should be fixed, if at all possible.

And thank you for all the fun games!!!

Lisa

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Periodic Contributor

Same thing for me.  Used all my letters on the first turn “braves”, and received the symbol message.

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Newbie

Ditto here!  I had the word FOAMED for 95 points & it gave me the same message.  Like what the heck is symbols on the board?  There are none!  Ugh!

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Contributor

The same thing happened to me today.  Seems the glitch is still not resolved.

For my first word on board used all letters to spell rarely for 70 points.  I am using a new HP all-in-one computer, my browser is Google Chrome.

 

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Contributor

its happening to me as well; my word is unreel.

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Contributor

Happened to me as well. First word "FEASTS" and the message

 

"Your word should be connected to symbols on the board."  kept coming up.

 

Also, come on IT people, I'm seeing multiple comments about exactly the same problem; asking for device and browser info is just lazy... the program has a glitch, troubleshoot it. This is the same thing Microsoft does when you have a problem with Windows: You describe the problem (in excruciating detail) and then one of their experts asks you what shoe size you wear. Very frustrating.

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Contributor

I have the word cheery. Now, I'm definitely not.

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Contributor

Pixel 

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Retired Community Manager

Hi @ag83872259, I am so sorry to hear this! I'm working on investigating this issue-- could you please tell me the device you're using to play, and the internet browser you're using? Thanks!

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Contributor

It's not a browser issue: on Outspell, hard option, any 6 letter word that is used for the first play receives the "connected to symbols on the board error". Happens everytime on every hard version game with a 6 letter word first play.

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Contributor

Once you get the "connected to symbols error", any word played creates the same error regardless of word size.  Definite bug in the Arkadian game that needs to be reported to Arkadian.

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Contributor

Problem STILL not resolved. My word is Mayday. I am using Firefox. It is gypping me out of 86 points! My first word of the game.

 

 

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Periodic Contributor

I’m using IOS and this is November 2024, so apparently it needs more work.

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Contributor

The same thing happened to me today.  Seems the glitch is still not resolved.

For my first word on board used all letters to spell rarely for 70 points.  I am using a new HP all-in-one computer, my browser is Google Chrome.

 

Please help me get my points. I love this game, it keeps my mind alert.  Thanks

 

 

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Newbie

same thing happened to me today!

 

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Retired Community Manager

Hi @wh1655 that sounds very frustrating! Would you please share with me what device you're using? And if you're able to share your browser that would be great too. I'll try to get to the bottom of this - thanks!

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Contributor

The same thing just happened to me today. I am trying to place the work BORDER on my first move and the game won't allow me to place it. It gives me the same message "Your word should be connected to symbols on the board" and it is connected to the symbols on the board as usual. And that is the word that I want to use. So, what is the problem with this situation? Please fix Outspell!

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