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Re: Unable to earn rewards?

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Message 11 of 20

@libbief959254   We are showing that you are earning points.  Has this issue been resolved for you?

 

 

AARPTeri
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Re: Unable to earn rewards?

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Message 12 of 20

Hello @LindaL347546 

Linda, that is very discouraging and no help via your emailSmiley Sad

@AARPTeri could you please help with @LindaL347546 getting points for a paying member?

Hope someone answersSmiley Happy

 

Have a Blessed Day,

Marylin

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Re: Unable to earn rewards?

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Message 13 of 20

I emailed AARP to figure out why after becoming a member I am NOT getting 50% extra points, since Oct. 22 that they promise. I still only get non member points. I wanted someone from AARP to answer me, but they emailed me back, and told me to go to the chat room. Good luck!

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Re: Unable to earn rewards?

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Message 14 of 20

Hello @kmalleck 

I know what you meanSmiley Frustrated, getting constant error messages after hitting the "seymouring" button and can't go back any further than 10/11/19 to view Transaction History.

I think the IT department is empty; or they need new employees, ones that actually work on problems.

 

Have a Blessed Day,

Marylin  

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Re: Unable to earn rewards?

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Message 15 of 20

I can earn points, but I get that error every time I try to redeem points. This started happening about a week ago. I was redeeming points just fine since the new program started, then all of a sudden I can't. I tried 3 browsers on my phone and 2 on my desktop. I uninstalled and reinstalled, cleared cache, cleared data, everything I can think ok. Very frustrating.

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Re: Unable to earn rewards?

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Message 16 of 20

@lisaremy 

Hello Lisa,

Sure you've tried these things, but thought I'd suggest.  Change devices if you can, change browsers, when asked to refresh, logout and back in, clear cache.

I hope you can get in soon to earn points.

 

Have a Blessed Day,

Marylin

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Message 17 of 20

@AARPTeri 

Hello Teri 

Can you help these folks out with their issues Please? 

 

Thanks appreciate your attention and help 

 

Hopefully this will get y'all

@lisaremy 

@libbief959254 

some help

Ginger  :  ) 

 

Smiley Happy Smile & the world Smiles with you Smiley Wink Pass one on....its free
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Re: Unable to earn rewards?

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Message 18 of 20

I get  the same error message

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Re: Unable to earn rewards?

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Message 19 of 20
Would someone from
aarp please answer?
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Unable to earn rewards?

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Message 20 of 20

Hello, when I go to the earn rewards page, I get this error:  

Filter By

This has been happening every time I have tried.

How do I fix this?

 

Thank you,

Lisa

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