Look At This Error Message For Reward Points after Wordwipe

[SereneSeagull]

This is a new one on me…!

Just finished Wordwipe screenshot below…they need extra time.

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[BertyBGone]

I got that message today on two different games ~ a trivia and a crossword, but I never got points on either one.  This message is not new, and I've never gotten the earned points in the past either!

[SummerOnTheWay1]

[Saturday 5/23/26 9:35pm ET]

NO pressure to respond, but was wondering IF you are using the AARP app? @BertyBGone , this sucks!!! 😤

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➡️[*** @BertyBGone wrote:

I got that message today on two different games ~ a trivia and a crossword, but I never got points on either one.  This message is not new, and I've never gotten the earned points in the past either!

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[BertyBGone]

No, I only use the (bigger type) website!  lol

[SummerOnTheWay1]

[Saturday 5/23/26]

Lol, me too @BertyBGone !!! 😅

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➡️[*** @BertyBGone wrote:

No, I only use the (bigger type) website!  lol

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[BertyBGone]

Sad but true!  🤣🤣

[DonnaPhotoArt]

At least one of us received points. There was no problem redeeming points but I haven't been able to earn any today.... Not this morning or tonight.

[SummerOnTheWay1]

[Saturday 5/23/26 9:26pm ET]

NO pressure to respond, but was wondering IF you are using the AARP app? Donna @DonnaPhotoArt , this sucks!!! 😤

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➡️[*** DONNA @DonnaPhotoArt wrote:

At least one of us received points. There was no problem redeeming points but I haven't been able to earn any today.... Not this morning or tonight.

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[Vexed]

 I received that same message on Hurdle this morning and didn't get the points. I brought that game page back up just now and the message popped up that I received my points for the game. Go figure.  Guess that was the time needed.  😀

[SereneSeagull]

That’s good you got yours.   mine never came.  Just played it again too.

[SummerOnTheWay1]

[Saturday 5/23/26 6:26pm ET]

@Vexed and @SereneSeagull , are you guys using the AARP app?

From some posts, it seems the app is the way to go "maybe"?

I always use the website.

[SereneSeagull]

Using app

[SummerOnTheWay1]

[Saturday 5/23/26]

Thanks @SereneSeagull 💛🤗

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➡️[*** @SereneSeagull wrote:

Using app

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[Vexed]

 Using the website.  I keep checking my transaction history to see what points I have gotten to compare to what I didn't get.

[SummerOnTheWay1]

[Saturday 5/23/26]

@Vexed , I tried the AARP app after seeing @SereneSeagull post several times that it was working for them when I was NOT having any luck with the WEBSITE.

Lol, lasted 24 hours before I removed it. Since I use my Android cell phone, was way too cluttered for me.

Thanks for responding my friend!!!

Nicole 🤗💛

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➡️[*** @Vexed wrote:

 Using the website.  I keep checking my transaction history to see what points I have gotten to compare to what I didn't get.

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[SummerOnTheWay1]

[Saturday 5/23/26 2:18pm]

Lol @Vexed , it needed time my friend!!! 😅 On the "serious" side, GLAD it worked out for you. 👍💃🙃

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➡️[*** @Vexed wrote:

 I received that same message on Hurdle this morning and didn't get the points. I brought that game page back up just now and the message popped up that I received my points for the game. Go figure.  Guess that was the time needed.  😀

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[SummerOnTheWay1]

[Saturday 5/23/26:10:04am ET]

Lol @SereneSeagull , 😅 - thanks for sharing!!!