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I'm able to redeem points, but haven't been able to earn more points. When I try to earn points, it seems unable to connect. This just started 2 days ago. Any suggestions?

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Hi @MargaretD234332 What is the activity you were doing to earn… a quiz, video, or game?

With the videos lately I’ve noticed they’ve been spinning in a buffering type of situation. With those I just keep hitting the play button on the video’s task bar and it then engages.

if that’s not what’s going on for you and you can’t earn, hopefully a moderator will be here in a few days during the week. Or you can try calling AARP during the week. Sorry that’s happening.

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