✈ What to Know About Refunds After Delays, Cancellations (AARP Article - updated)

[Winter2025VA]

FROM THE ARTICLE:

Airline Passenger Refunds 101.

Passengers are entitled to refunds if they don’t want to be rebooked.

By Nicole Gill Council and Susan B. Barnes, AARP.

Published July 22, 2024.

➡️ Updated March 17, 2025. ⬅️

Last April, the U.S. Department of Transportation issued a rule that requires airlines to automatically provide passengers with cash refunds when they have experienced significant flight disruptions. The rule went into effect in October. Airlines still will be allowed to offer another flight or a travel credit instead of a refund, but consumers can reject the offer.

Flights may be delayed or canceled due to severe weather, such as the storms that spawned tornadoes, dust storms and wildfires starting on March 14.

USE THE LINK BELOW TO READ THE ARTICLE: https://www.aarp.org/travel/travel-tips/transportation/how-to-get-refund-after-cancelled-or-delayed-...

[FWSchweiker]

Good morning,

Our flight AA 5273 was significantly delayed and ultimately cancelled. We purchased AARP travel insurance, but the hotel refund was not honoured with AARP (Interary 73076426378225). What is the purpose of purchasing the AARP travel insurance? The AARP customer service representative sent me a link to complete my own claim. this is my first- and last-time utilizing AARP for travel.   

Frederick Schweiker

322fitter@comcast.net

443.309.3176

[Winter2025VA]

Frederick @FWSchweiker , NO one from AARP @AARPConsumerCare responds/reads or post in this AARP TRAVEL FORUM. Maybe try calling them. So sorry you went through this!!!  😤  Take care, Nicole  👵

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[*** @FWSchweiker wrote 4/14/25:

Good morning,

Our flight AA 5273 was significantly delayed and ultimately cancelled. We purchased AARP travel insurance, but the hotel refund was not honoured with AARP. What is the purpose of purchasing the AARP travel insurance? The AARP customer service representative sent me a link to complete my own claim. this is my first- and last-time utilizing AARP for travel.   

Frederick ***]

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