Redeeming AARP Rewards

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For the last month, I have not been able to redeem my AARP Reward points.  I can earn them, but when I try to redeem them there is only a spinning circle that appears.  I contacted AARP and they told me to use a different browser, but still does not work.  I have cleared all my cookies, but again no results. I am about to cancel my membership because this was a major enjoyment for me. 

Patricia Koehler