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senior + low income assistance unavailable for ATT land lines

trying to help a friend and her elderly mother (100 y/o) with a financial issue.  the mother maintains an AT+T land line...attempts to move her to a smartphone have been unsuccessful.  the daughter knows she can manage the landline if an emergency should arise.

they maintain the landline AND ITS $75 MONTHLY CHARGE for an emergency which may or may not arise.

I reached out to AT+T to see if assistance was available.  AT+T did appear on the findhelp.org with a Lifeline assistance program.  However, 2 calls ended with the same result:  they do not provide assistance.

I know - the mother should just drop the landline and save the money.  BUT the same can be said of AT+T.  they should just drop the service and stop taking the money.  its $75 a month and year to date they have made 0 calls on the line.  AT+T is providing nothing and taking retail fees.

does anyone know of a credible means for this senior who is low-income save on a landline bill???

finally, my own parents still have the landline - they (now just my mom as my dad passed in late April) concoct a million scenarios which won't let them drop the antiquated service.




Trusted Social Butterfly

 @CharlesS624893 , do not know if this will help. There are some cell phone providers that have what is called a wireless home phone adapter. This is an adapter that plugs a regular desk or wall phone into a cellular phone base. I think this might work since she will have the phone there that she is comfortable with.

 

 Just a thought. Hope it helps.

Esteemed Social Butterfly

Hey,  @Vexed , that’s very cool.  Never heard of that.

thanks Vexed!  I'll start researching and see if this option can save her from throwing away the monthly $75.

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