Travel Insurance- Cashing In

[DeborahS342364]

For many of  us trips are a hopeful benefit of retirement.  But traveling isn’t cheap, and we know that vacations can be lost to plain ole bad luck. So, it was when a tsunami hit Hawaii on July 30, delaying our flight by three days. No problem, I thought . That is why I had invested in a travel insurance plan — expensive at. $ 260 , but worth it for the cost of a six person family trip.

i am not so sure now, with a claim a few months old and requests from the insurance company that seem diabolically designed to frustrate the insured. After producing a multitude of required proofs of expenses incurred, I am now being asked to get short statements that neither hotel.com nor Avis have issued any “ refunds” for the 3 days we missed, but had paid for. As if!!! 
Needless to say, speaking to a human who is actually willing to compose and send this evidence is damned near impossible. And the insurance carrier knows this as well as any of us do.

Since when did providing more that the customary receipt statements—- which clearly show how much you’ve paid, become a stumbling block for claiming compensable loss???

I am not sure I will bother with travel insurance in the future. Especially with companies unaffiliated with service providers. Other friends have reported satisfaction with Costco insured trips. Perhaps I’ll give that a try.

[MuktaS390247]

I feel you - filing a claim shouldn’t feel like a part-time job. Lately I’ve stuck to policies bundled with the travel booking site or my credit card. They’re not perfect, but at least you can talk to a human when things go wrong.