Barclays Bank with AARP benefit

[babrown]

I just opened a Barclays Savings account after an offer from AARP. I can't believe that AARP would be affiliated with a company like this. First it took almost 20 days to open a new account and in the interim, customer service was no help as to whether my application was in process. Then after it was active I sent on online question about how to set up alerts and 2-step authentication. The answer was to call customer service.

I called CS and there was so much background noise and a person with a difficult accent. I gave her my name (definitely a woman's name) and she kept calling me MR. It turns out that Barclays DOES NOT HAVE 2-step authentication. I was very surprised. And you cannot set any alerts. I don't know that I trust adding any more money to this account.

AARP - you need to reevaluate recommending this bank.

[papawofboo]

Say what, it took 20 days to open? You had to apply (customer service was no help as to whether my application was in process). Never have I heard of any of these things.

What kind of benefit did they offer? I may be wrong, but I don't think I have ever gotten a banking offer from AARP.

[WebWiseWoman]

I'm concerned for you; why with all the "red flags" you noted would you open an account with Barclay's? Just asking as I don't understand why someone who points out the obvious would continue and give them any money?