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@MGARST An update to @Epster's below instructions:
1. Sign in under My Account (see Epster's detailed instructions below).
2. Click the "Account Details" tab.
3. Next to Email, click the "Edit" button.
4. Type in your new email twice (in both the New Email and Confirm Email fields).
5. Click the "Save" button.
(You can also change other personal info here, if desired.)
This should work. Let us know if you're still having problems.
@stevedory wrote:I have been trying to change my e-mail address for months now!
the directions on how to change it doesn't work, no reply comes to my e-mail
address (new one or old one) to follow the instructions it says to reply to! Frustrating!
@stevedory Let's see if I can help. I'm going to start at the beginning not because I think you daft, but because others with the same issue may read this later, OK? 🙂
Go to My Account (point your cursor at the down arrow right of the A inside a gear in the upper right corner of your screen. Click on My Account.
Clicking on My Account in the drop down menu as shown, will take you to this page:
From here, you can click on View And Edit My Account, as shown below: (this section is just below the page portion depicted above)
On this page, which I cannot show you because, naturally, mine is full of my personal details, you'll see a section over on the right titled Your Online Profile. Below that headline is a place where your current email address is listed. To edit your email address, click on the pencil icon located to the right of the email address field (or any field on this page you wish to edit).
Clicking on the pencil icon will bring up a pop-up box like the one shown. Edit your email address, click on save, and you are done.
NOTE: If this process does not work for you, call the Customer Service number 1-888-687-2277 (1-888-OUR-AARP).
Best wishes.
"I downloaded AARP Perks to assist in staying connected and never missing out on a discount!" -LeeshaD341679