cannot access my account

[GaryD814887]

i am getting the dreaded, oops an error occurred please refresh your browser, there always seems to be some type of problem with the website. how long is this going to last. aarp consumer care please help

[AARPConsumerCare]

Thank you for reporting this error, @GaryD814887. We can understand your frustration. There may be times when an action cannot be completed and that error will appear. It should resolve by refreshing the page. If you're still experiencing issues, please reach out in a private message. - Diana G.

[GaryD814887]

hi, still not working, i do not have the private messenger feature, to send a private message

[AARPConsumerCare]

I'm sorry to hear that, @GaryD814887. No worries, please reach out to our representatives through our other channels so they can take a look into this with you: https://aarp.info/3epCObA - Diana G.

[GiannisK745032]

A lot of people are experiencing the same error. 

[Winter2025VA]

Gary @GaryD814887 , have you tried signing in using an INCOGNITO browser set up? Some folks had posted ON THIS SITE that this helped.

[GaryD814887]

i have to try that thank you

[Winter2025VA]

You are welcome Gary @GaryD814887 , I hope it works. NO pressure to respond to this question but wondering. What is AARP telling you is the reason for this happening?

[GaryD814887]

i just got the message today, will have to contact them tomorrow

[Winter2025VA]

I hope they get it fixed soon Gary @GaryD814887 !!!