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Wife and I share number

My wife and I share a cell phone and we are trying to set up her rewards on her account but it won't let us add the same number that is under my account. It says this number is already being used by a different member. Does anyone know how to get around this?

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Community Concierge

@JamesD150554 Hi James, let me help! We recommend using a different phone # if you have that option. If you do not have another phone # to use, please contact us to have an escalation created for further assistance: https://aarp.info/3epCObA  - Janelle M.

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