I purchased $2500 in Carnival cruise cards..AND HAVEN'T RECEIVED THEM

[JosS799273]

I bought these cards over 5 days ago and contacted AARP was told it was a technical issue. They then told me they were looking into it and I should have them i. 5 days. We 5 days pass and still no cards. Just joined AARP, first transaction. Needless to say I believe that I was scammed, my money stolen. I am contacting my CC company and reporting this as AARP frauded me out of my money. Let's see what they do...

I'll keep everyone informed of this thievery. 

[JosS799273]

UPDATE NUMBER 3 FINALLY GOT THE 5 CARDS MINUTES AGO AND REINSTATED THE PAYMENT. ITS A D.A.M. SHAME WE HAVE TO GO THROUGH THIS TO GET WHAT WE PAY UPFRONT FOR WITH ZERO EXPLANATION.  SHAME ON AARP FOR NOT REALIZING THE INCONVENIENCE THEY ARE CAUSING WITHOUT RECOURSE. HORRIBLE EXPIRENCE AND I JUST JOINED..IM AFRAID I MADE A TERRIBLE MISTAKE. AARP IS CERTAINLY NOT WHAT THEY SAY THEY REPRESENT. JMHO..

[AARPConsumerCare]

Thank you for sharing your experience, and I sincerely apologize for the inconvenience you've faced with the Carnival gift cards. I'm glad to hear you finally received them, though I understand the process was frustrating. 

We strive to provide smooth and positive experiences for our members, and we truly regret that this was not the case for you. Your feedback is important, and we'll be reviewing this matter internally to ensure improvements are made. 

If you have any further concerns or need assistance, please don't hesitate to reach out. We appreciate your membership and want to ensure a better experience in the future. April D.

[JosS799273]

UPDATE, I REPORTED AARP FOR FRAUDULENT CHARGES ON MY CC, THEY STILL ARE PLAYING GAMES AFTER 6 DAYS! I'M DONE WITH AARP, BUYER BEWARE! LUCKILY, MY CC HAS REFUNDED MY MONEY ALREADY, AMERICAN EXPRESS DONT LEAVE HOME WITHOUT IT!!!

[JosS799273]

UPDATE NUMBER 2.

CYNTHIA FROM CUSTOMER CARE EMAILED WITH GREAT NEWS, MY CARDS WILL ARRIVE BY THE END OF THE DAY AND TECHNICAL FIXED THE PROBLEM. ITS GETTING LATE.

NOT HOLDING MY BREATH. AARP CUSTOMER CARE IS STARTING TO RESEMBLE A NIGERIAN SCAM..

I'LL UPDATE IF THEY EVER SHOW UP.

[AARPConsumerCare]

We appreciate you bringing this to our attention. To assist you further and look into this matter, I kindly ask that we continue this conversation via private messaging. This will allow us to securely review the details and address your concerns appropriately. We appreciate your understanding and cooperation. April D.