Content starts here
CLOSE ×

Search

Reply
Contributor

Carnival E- Cards Not Received

I purchased 3 e-gift cards this evening and have not received an email with the gift card information. I received notification from PayPal that AARP received payment.  I’ve usually received cards immediately in my email. 

0 Kudos
1,538 Views
4
Report
Community Concierge

@ShealyB112318 @WilliamM9014 @ArleeneN579716 Thanks for flagging! The Rewards site was experiencing an issue with the gift card emails being sent out. This issue has been resolved and the emails have been re-sent;  you can expect to receive your gift card emails within 24 hours. Let me know if you need anything further, I'm here to help!

0 Kudos
1,417 Views
1
Report
Contributor

I purchased a gift card yesterday and I have confirmed that payment was processed by my bank but I still haven’t received the email for my gift card. Can you help please? Thanks, Patty 

0 Kudos
700 Views
0
Report
Newbie

This happen to me as well. I purchased 3 $100 e cards the money was taken out of my account but have not received e cards

0 Kudos
1,477 Views
0
Report
Contributor

This happened to me as well! No email in my inbox or spam. 

0 Kudos
1,497 Views
0
Report
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Users
Need to Know

NEW: AARP Games Tournament Tuesdays! This week, achieve a top score in Space Adventure Pinball and you could win $100! Learn More.

AARP Games Tournament Tuesdays

More From AARP