AARP rewarding me points as a non-member even though I am a member.

[Kulabio]

 I am very frustrated.  Even though we are members of AARP, yesterday and today when we play games, view videos, or complete quizzes - they all show the correct amount of points that will be rewarded as a member, but after completing the activity, we are only awarded points as a non-member.  My chat with a representative ended at 7pm about this problem, and when I tried to restart the chat - I got the message saying it was after the available hours.  Now it seems I will have to wait until Monday to resolve the issue and have points adjusted from my activities throughout the weekend.  It also seems to mean that I will not be able to redeem points this weekend for rewards that are member only.  Why did I renew my membership, when I cannot take advantage of member privileges because of glitches in the AARP system?  I wish an AARP representative would actually help us resolve this problem.  I do not want to be calling every few days to receive the points I should receive automatically as a member.  HELP!

[SummerOnTheWay1]

[Friday 7/31/26 8:29pm ET]

@Kulabio 

(1) You posted THIS MORNING. That "thread" was called - My AARP membership card says expiration date is 7/31/26, but on 7/30/26 I was no longer a member.

(2) Did AARP "renew" your membership TODAY before they "closed" for the WEEKEND at 8pm ET today?

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➡️[*** KULABIO @Kulabio wrote:

 I am very frustrated.  Even though we are members of AARP, yesterday and today when we play games, view videos, or complete quizzes - they all show the correct amount of points that will be rewarded as a member, but after completing the activity, we are only awarded points as a non-member.  My chat with a representative ended at 7pm about this problem, and when I tried to restart the chat - I got the message saying it was after the available hours.  Now it seems I will have to wait until Monday to resolve the issue and have points adjusted from my activities throughout the weekend.  It also seems to mean that I will not be able to redeem points this weekend for rewards that are member only.  Why did I renew my membership, when I cannot take advantage of member privileges because of glitches in the AARP system?  I wish an AARP representative would actually help us resolve this problem.  I do not want to be calling every few days to receive the points I should receive automatically as a member.  HELP!

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