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Hoping someone here can help.
Lost track of the days (think it's been at least 5 now), whenever I login to AARP Rewards I get a solid red banner in the place where it should show all my account balance info:
But I'm actually logged in (it shows my name in the upper right corner), and I can access all AARP features from the account dropdown.
There are several problems:
1) If I click the link in the red banner to login and refresh, it just logs me out and nothing more. I log back in to find the same error.
2) I cannot enter any sweepstakes or instant win games. I get this error every time:
Notes
1) Same error happens on my PC and my phone.
2) My wife sees the exact same problems on her account
3) I have cleared all cache, bounced my browser, rebooted my PC and phone, all to no avail.
4) On one of the last 5 days, I was able to see my point balance instead of the red banner, but I still couldn't enter any sweeps. The next day the red banner returned again.
Hello @MemberS2006, I would like to check the status of your escalated issue. Please send me a private message with your name and email. Thank you! - Diana G.
"I downloaded AARP Perks to assist in staying connected and never missing out on a discount!" -LeeshaD341679