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Just did my daily check to see if I could redeem points. NO! I still cannot redeem. I have been escalated to the technical support team. I have been referred to the Consumer Care Ombudsman team. I haven't heard from anyone. No one! Today is ...
2
Replies
2
Kudos
616
Views
@GregR393155 , I totally agree with your post. I have had no response. I am frustrated. I can also earn points but currently, I don’t see a reason to do so. I don’t know who to appeal to. No one helps. I also see gift cards etc that I could use...
1
Reply
2
Kudos
883
Views
Can you check my escalation for any updates as you told @JoshuaT525984? I have received no updates. Day 29 without being able to redeem!
1
Reply
0
Kudos
557
Views
Maybe I should reply through a private message, but also maybe it should be public. I have tried twice to get an update from the Consumer Care Ombudsman team. I am ignored. In fact, whenever I was told by AARP Consumer Care that the Ombudsman wou...
1
Reply
2
Kudos
1261
Views
Still unable to redeem points! Still get the same message: Unable to process your redemption request It is day 23 for me. Does it sound better for the technical team to say that it has been 16 Business Days since I have redeemed any points? To s...
1
Reply
2
Kudos
1759
Views
Just did my daily check to see if I could redeem points. NO! I still cannot redeem. I have been escalated to the technical support team. I have been referred to the Consumer Care Ombudsman team. I haven't heard from anyone. No one! Today is ...
2
Replies
2
Kudos
616
Views
@GregR393155 , I totally agree with your post. I have had no response. I am frustrated. I can also earn points but currently, I don’t see a reason to do so. I don’t know who to appeal to. No one helps. I also see gift cards etc that I could use...
1
Reply
2
Kudos
883
Views
Can you check my escalation for any updates as you told @JoshuaT525984? I have received no updates. Day 29 without being able to redeem!
1
Reply
0
Kudos
557
Views
Maybe I should reply through a private message, but also maybe it should be public. I have tried twice to get an update from the Consumer Care Ombudsman team. I am ignored. In fact, whenever I was told by AARP Consumer Care that the Ombudsman wou...
1
Reply
2
Kudos
1261
Views
Still unable to redeem points! Still get the same message: Unable to process your redemption request It is day 23 for me. Does it sound better for the technical team to say that it has been 16 Business Days since I have redeemed any points? To s...
1
Reply
2
Kudos
1759
Views
Just did my daily check to see if I could redeem points. NO! I still cannot redeem. I have been escalated to the technical support team. I have been referred to the Consumer Care Ombudsman team. I haven't heard from anyone. No one! Today is ...
2
Replies
2
Kudos
616
Views
@GregR393155 , I totally agree with your post. I have had no response. I am frustrated. I can also earn points but currently, I don’t see a reason to do so. I don’t know who to appeal to. No one helps. I also see gift cards etc that I could use...
1
Reply
2
Kudos
883
Views
Can you check my escalation for any updates as you told @JoshuaT525984? I have received no updates. Day 29 without being able to redeem!
1
Reply
0
Kudos
557
Views
Maybe I should reply through a private message, but also maybe it should be public. I have tried twice to get an update from the Consumer Care Ombudsman team. I am ignored. In fact, whenever I was told by AARP Consumer Care that the Ombudsman wou...
1
Reply
2
Kudos
1261
Views
Still unable to redeem points! Still get the same message: Unable to process your redemption request It is day 23 for me. Does it sound better for the technical team to say that it has been 16 Business Days since I have redeemed any points? To s...
1
Reply
2
Kudos
1759
Views
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Public Statistics
| Date Registered | 07-29-2010 09:19 PM |
| Last Visited | |
| Total Messages Posted | 82 |
| Total Kudos Received | 112 |