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Info Seeker
Posts: 3
Registered: ‎03-23-2017

Re: I am sick of all these phone calls, UNITED HEALTHCARE

Message 11 of 25 (11,243 Views)

I have had harrassing calls for 5 years now. I complained in **bleep** and today they found me in NC. I told my United rep in Tucson. Nothing could be done to stop these folks. I take good care of myself although I have a number of serious diseases. I too received about 2 to 3 calls weekly for 5 yrs. They have the answers to these questions so why ask them? It is an invasion of privacy. Good luck!

 

 

 

 

Info Seeker
Posts: 1
Registered: ‎06-19-2016

Re: I am sick of all these phone calls, UNITED HEALTHCARE

Message 12 of 25 (11,991 Views)

2017 and these harassing calls are STILL happening! No excuse for it! 4 calls in the last week. I have told them twice to stop calling me and harassing me. They refuse to oisten and flat out LIE to me and tell me Medicare REQUIRES them to call. Thats complete BS. I told them if they had a question about my medical history to call my doctor. Again they lied and said "we cant do that". Ive got them blocked which keeps the phone fro, ringing, but they automated voice mails still pile up telling methey will call again. I will be leaving United Health Care asap, and will not be renewing my AARP membership.

 

Conversationalist
Posts: 5
Registered: ‎02-29-2008

Re: I am sick of all these phone calls, UNITED HEALTHCARE

Message 13 of 25 (15,422 Views)

Phone calls, regular mail advertisements...I dropped my membership in AARP back in 2012 because of UnitedHealthCare harrassment.  Does AARP ever respond to our complaints???

Info Seeker
Posts: 2
Registered: ‎12-28-2014

Re: I am sick of all these phone calls, UNITED HEALTHCARE

Message 14 of 25 (16,095 Views)
I finally bought a call blocker to zap unwanted calls. Bye-bye, United Healthcare robots!
Info Seeker
Posts: 1
Registered: ‎01-01-2016

Re: I am sick of all these phone calls, UNITED HEALTHCARE

Message 15 of 25 (16,106 Views)

That post was in 2013.  It is 2016, & these calls are still coming.  If I want a 'house call', I'll request it.  The calls come in weekly.  It is so annoying!

Info Seeker
Posts: 2
Registered: ‎12-28-2014

I'm sick of these calls too!! STOP them!!

Message 16 of 25 (17,697 Views)

We keep getting robocalls from United Healthcare telling us about "an important message."  The calls always come from a blocked number.  Not a great way to inspire trust.  Then if you do try to call them back at the 866 number they give, they ask for personal information.  REALLY not a great way to inspire trust! STOP THESE ANNOYING CALLS NOW!!!!!

Valued Social Butterfly
Posts: 984
Registered: ‎01-02-2012

Re: I am sick of all these phone calls, UNITED HEALTHCARE

[ Edited ]
Message 17 of 25 (21,501 Views)

others wrote something like and
takeadvantage wrote:

... the caller id "House Calls 443-853-6898"... left a recording to say that it's "House Calls Program: and that it's important that they speak with me.   The "real" United Healthcare has been promoting some sort of house-call program...


This is an interesting series of messages in that an AARP representative on this thread promises to look into it but the complaints have been going on all around the country all year and clearly this is not the first AARP has heard of it. United sells plans in some places under its own brand so maybe these are plans over which AARP has no say.

 

And yes it appears to be related to the house-call "wellness visit" program that is one of the benefits of your health insruance.

 

Why it's done in such an annoying way is beyond me because it is a useful benefit. So all I can suggest is how to dump the annoying health insurance plan:

  • 1. If you are on Social Security Extra (SS) Help (about 20% of us are), call another Medicare health plan "sold" in your county tomorrow and sign up. You will be enrolled in the new plan and disenrolled from the annoying plan effective the first of July. (But don't cut off your nose to spite your face; the annoying plan might be a lot less costly. And make sure your favorite doctor or doctors accept the new plan you are choosing.)
  • 2. If you are on a state pharmaceutical assistance program (SPAP), follow the same procedure as in step 1. (However, although with SS Extra Help you can change Medicare health plans every month if you want, with an SPAP you can only change once a year in addition to open enrollment. So you might want to save that one-time "get out of jail free" card for another reason.)
  • 3. If you are not on an SPAP (not all states have them), see if you qualify (many higher income people do in some states), sign up and then go back to step 1. This will take a few months. (Signing up for an SPAP is a good idea just to get the one-time "get out of jail free" card even if you don't need the drug assistance... or spend very much on drugs.)
  • 4. Open enrollment is coming up in a few months. Dump the annoying company as of January 1 by signing up for a different Medicare health plan between October 15 and December 7. Look for a plan that does not have that benefit. But again -- always first when it comes to public Part C Medicare health plans -- make sure your favorite doctor or doctors accept the plan you are thinking about switching to..
Conversationalist
Posts: 15
Registered: ‎01-13-2012

Re: I am sick of all these phone calls, UNITED HEALTHCARE

Message 18 of 25 (20,348 Views)

I just received one of these calls for the first time, but didn't pick up as the caller id "House Calls 443-853-6898" was unfamiliar.  It left a recording to say that it's "House Calls Program: and that it's important that they speak with me.  The callback number was 866-245-8747.  I won't call for a number of reasons, the least of which is that the voice on the recorded message was a breathy young girl, ooh-ing and aah-ing, sounding as though she might offer a house call or a friendly phone chat unrelated to medical practice.  I googled "House Calls Program" and the 443 number.  United Healthcare was on the list; it's the med plan company to which AARP sold its name for what must have been a quite handsome sum, hence the "AARP Medicare Complete (Advantage?)" plan, with which AARP says it has nothing to do.  Quite distasteful commerce, methinks.  Anyhow, another item on the google list was "UnitedHealth Group."  Suspicious similarity, don't you think?  I don't even remember now which of those two the phone numbers match, but it is creepy.  The "real" United Healthcare has been promoting some sort of house-call program, but their recorded voice doesn't smack of masturbation.  If these idiotic calls keep up, I may end up hating anything that begins with "United."  In such case where would I move? 

Community Manager
Posts: 1,489
Registered: ‎10-09-2007

Re: I am sick of all these phone calls, UNITED HEALTHCARE

Message 19 of 25 (18,909 Views)

We are sorry that you are experiencing this frustration and have forwarded your comments to that department.

AARPTeri
Info Seeker
Posts: 1
Registered: ‎10-25-2008

Re: I am sick of all these phone calls, UNITED HEALTHCARE

Message 20 of 25 (19,013 Views)

Which healthcare service did you change to? I am absolutely FURIOUS about all the unwanted calls (sometimes three times a day) and the changes in my coverage. I joined AARP to get a good health insurance and that has NOT happened. If I get one more unsolicitated call, I will cancel United and go without insurance.