block champ issues

[JanetR34]

Block champ prevents placing shapes and lines even when space is available and you have to exit the game.  Is anyone else having issues?  Really miss the multi-player version.

[AARPTeri]

@JanetR34, @CeliaE914060 @PaulT658390 @DZ395385 @PeterS572760   We would like to help you resolve this issue, can you send a message to aarpgames@aarp.org with your browser version are you playing on mobile or computer?  Thanks.

[DZ395385]

Same thing here, JR34.😏I'm going to if clearing the cookies in chrome helps.

[CeliaE914060]

  Troed ot as soon as I saw your post. Didn't make any difference. I have tried every tip I've read posted on the Forum about this game. It is simply messed up. I cannot explain why AARP won't fix the platform. I can't explain why, when a new game starts, it takes forever to load through a commercial. I feel as if AARP is messing with me just to see whether I'll stick around. Getting really, really tired of this runaround.

[PaulT658390]

I have a brand new laptop, no cookies, no apps.  Block Champ doesn’t work on my new computer.

[JanetR34]

I tried that and it didn't work for me.  I think it's the game.  This never happened in the past.

[PaulT658390]

This game was broken for weeks.  Bad service.

[PeterS572760]

Yes , game is freezing or not updating. Also , a few times the multiplier does not advance. Several multi line bonus and multiplier stays at 1