Games not Loading

[pj4809]

What’s the deal with the games not loading? I have an updated iPad Air 17.1.1 and use Safari. I saw the page with suggestions, but are you suggesting that I have to clear all my cookies, lose all of my user autofills for dozens of sites just to play a game? 

[KellytheBelly]

@JeromeG585127

UPDATE: I have tested this, and I can access the games by going here: https://www.aarp.org/games/category/all-games/. I clicked on the game I wanted to play, and I got into the game. FYI.

AARPTeri just made this announcement:

https://community.aarp.org/t5/General-Help/Accessing-Games-on-AARP-Technicial-Issue/m-p/2546338/high... &  https://community.aarp.org/t5/Games-Talk/Accessing-Games-on-AARP-Technicial-Issue/m-p/2546340#M4897

@AARPTeri wrote ‎03-27-2024 10:55 AM:

We are aware of an issue users are experiencing with accessing games on AARP.org.  We are working to resolve this ASAP.  Thank you for your patience.

---

Also, there's more discussion about the game issues today, here:

https://community.aarp.org/t5/General-Help/Cannot-Access-Games/m-p/2546265#M2608

[JeromeG585127]

  Yes, same issue.  Cannot play freecell or bridge it flashes, the dissapears then is replaced with an ad.  There is no way to get back in there.  

[AARPHannah]

@JeromeG585127 so sorry to hear you're experiencing this! Yes, as @KellytheBelly pointed out above, we are in the process of addressing this issue. Thank you so much for your patience.

[nctarheel]

Years ago, I had issues with anything AARP on my Apple equipment when using Safari as a browser. I got the same suggestions years ago and those suggestions were useless. I then called Apple and they were very clear that the issue was that technology had moved on and that AARP’s technology was out of date. That, in a nutshell, was the issue at that time, according to them. Apple suggested I use another browser, such as Firefox. I added Firefox and use it when I go to AARP and haven’t had any issues since.

[AARPHannah]

Hi @pj4809 - I wanted to check in and see if you're still having this issue? If so, could you please provide me with either 1) more detail on what is happening - does the screen turn white, blue, etc.? 2) or send me a screen shot? Lastly, do let me know if this is happening on specific games.

Thank you for your time - and sorry to keep you waiting for a reply!

[MicheleY418537]

This is so frustrating. 

[x002657]

Yes it is.

Lately, the main thing I use my membership for is playing games, specifically Classic Solitaire. that has become nearly impossible. I log in, select Games, the Classic Solitaire, then another page that looks like the start of game flashes on the screen, only to quickly disappear, showing a white background with a dotted circle that just sits there and does nothing.

This (aarp.org) is looking more like a scam with each new ad and each passing day.