Games don’t load to iphone

[JaneL465839]

I can find my games ( todays hurdle, code Wird, Wordwipe, daily Wird search) but they don’t load to iphone. This needs to be fixed!! So many people are having same issue. 

[rr58193674]

No games will only open on my iPad sporadically. What’s going on?

[AARPHannah]

Hi @rr58193674 -- I just wanted to check in and see if you're still having this issue? Could you please describe to me what you're seeing, if this issue is with specific games, and what OS and version you're using? Thanks!

[rr58193674]

Yes I am still having this issue. Games won’t load in the App,

Rita Rhode 

[JaneL465839]

I just a get a blank screen when I try to load wordwipe , code word, daily word search or todays hurdle.,I’m on an iphone 12mini and using latest iOS version 

[MargaretM726484]

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@JaneL465839 wrote:

I just a get a blank screen when I try to load wordwipe , code word, daily word search or todays hurdle.,I’m on an iphone 12mini and using latest iOS version 

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Ditto. I’m using a 12 mini. Can’t even load games on the app today. 

[nctarheel]

@JaneL465839,

Years ago, I had the same issue with AARP'S gaming platform, my APPLE equipment, and my SAFARI browser. AARP tried to blame the issue on my individual equipment and went through their spiel of clearing cookies, blaming my operating system, etc...... I called APPLE and they essentially said that AARP's web site technology was out of date and SAFARI was not compatible because AARP'S technology was so slow and SAFARI was so fast. This was several years ago so the issues causing your problem may be different but that is what they told me several years ago. BTW, I changed to using FIREFOX as a browser for when I go to AARP'S web site and never had an issue after that.

[AARPHannah]

Thank you @JaneL465839 for sharing this information! We've passed this on to our game developers. I'll follow up with you when I have more info.