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Hey Ronald, thanks for reaching out! AARP Rewards points expire on a rolling 12-month basis and we remind you about upcoming points expiring on your monthly Reward statement email. Unfortunately, we are unable to reinstate expired points. You may be interested in reviewing our point expiration policy in our Terms and Conditions for AARP Rewards which is listed at the bottom of our web pages.
To view current AARP Rewards points that recently expired or will be expiring soon:
I do NOT get any Monthly REWARDS emails and the emails are not is SPAM either.
The Expiring point numbers do not show on my TRANS History.
It shows ZERO.
So, I respectfully request that my rewards be restored so I can use them asap. Thanks, Ron
March 1, 2024 | Unused points earned in February 2023 | 0 |
April 1, 2024 | Unused points earned in March 2023 | 0 |
12/1/2023 | Expired points: Unused points earned in November 2022 |
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Thanks for getting back to us, Ronald! I reviewed your account and I see you have been opted in to receive the monthly Rewards newsletter since 2022. The most recent one was sent to you on Feb 7 with an explanation of upcoming points expiration. We encourage you to review the AARP Rewards terms and conditions for further explanation of the point expiration policy: https://www.aarp.org/about-aarp/rewards-terms-and-conditions/ Unfortunately, we are not able to reinstate the expired points. If you'd like to give us a call for further assistance, our Rewards team can be reached at 1-866-451-6305. - Janelle M.