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My Settings Guidelines Help

Cannot access Rewards

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mschulman
Newbie
โ€Ž03-10-2023 06:15 AM

Cannot access Rewards

When I click on "Redeem" in my AARP Rewards account, I am taken to a page which is for joining, not redeeming. Clicking on the button "Get Started" (the only clickable button on the page) sends me into an endless loop. How do I access my Rewards account for redemption?

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AARPJanelleM
Community Concierge
โ€Ž03-13-2023 03:08 PM

@mschulman Please check out our troubleshooting article for steps to ensure your browser is up to date and clear your browser's cache/cookies: The AARP Website Is Not Working As Expected 

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