Thanks for the message. I will be contacting them both nationally and via my local office to see what can be done. I understand that it is up to local offices whether to make an exception and allow someone in so we will see what happens. Richard

I just applied for retirement benefits and they want to see original documents ((foreign) birth and naturalization certificates) but the website says NOT TO MAIL such documents in as they might get lost. They say to go to the local SSA office and hav...