Employment History: IT Computer Applications Programmer 01/2008 – 09/2018 -- Louisiana DCFS and Division of Administration, BATON ROUGE, LA Perform computer program/job development, modification, conversion (COBOL to Natural), and documentation. In various IT areas, test new or modified program functions and install into production. Work with software users about application requirements, objectives, functions, features, input, and output needs. Analyze, define, and document computer software requirements for job flow, hardware and operating system environments, interfaces with other systems, internal and external checks/controls, and output data and reports. Test developed applications to find errors and confirm that the installed applications meet the required user specifications. Write and maintain the support documentation to describe application logic, testing, changes, and corrections. Provide any needed technical assistance and respond to user inquiries about errors, problems, or questions concerning installed application software. Work with IT staff, users, and applications to solve problems with existing computer software. Install and monitor applications and performance after implementation. Demonstrate advanced knowledge of COBOL and Natural programming languages, along with necessary knowledge of JCL, TSO, and IBM system utilities within different computer system applications and environments. Library Technician 06/2005 - 01/2009 -- River Center Library, BATON ROUGE, LA Assist with the library tasks of acquisition, circulation, and referencing. Perform any required clerical duties. Work at the circulation and reference desk, answer phones, and research patron reference questions. Charge and discharge books, collect fines, register new patrons, and renew library items. Assist all patrons in the proper use of the library and its functions. File and process library items using proper catalogue procedures. Assist patrons in the selection and location of books, card catalog, and any other library items. Compile monthly library usage statistics by patrons and keep track of daily library attendance statistics. Workforce Development Officer 01/2005 - 04/2005 -- Louisiana Department of Labor, BATON ROUGE, LA Review veteran data records and job placement inquiries maintained in the Louisiana LAVOS employment system. Organize and update veteran record data as needed. Document LAVOS cases according to actions taken. Report case actions to superiors and maintain the confidentiality of all veteran record data. Computer Programmer Analyst 02/2001 - 07/2004 -- Union National Life Insurance Company, BATON ROUGE, LA Analyze, design, code, compile, test, debug, and document new or existing program and/or job applications within the acceptable IT departmental standards, procedures, and guidelines. Meet with any software users to determine the needs and relay the needs in a technical fashion to a higher level IT staff member to perform design work. When the design is completed, analyze the system software and requests for necessary additions or modifications to the computer system software programs and/or jobs. Perform computer program and job development, modification, documentation and conversion. Test new or modified program and job functions. Install computer software code into production. Computer Abilities: Systems: IBM ES9000, IBM 370/3031, IBM 3270, Unisys V380, Unisys A11, Unisys NX4600 Software: IBM JCL, COBOL, TSO, VSAM, CICS, Natural/Adabas Unisys WFL, COBOL, CANDE, ISAM, Reporter, OPS, COMS PC Software: Microsoft Word, Microsoft Excel, FTP Education: Completion -- Issuing University, City/St. Address, - Degree Type / Major Study 05/11/1974 - Tulane University, New Orleans, LA - Bachelor's - Mathematics Military Service: 05/11/1974 - 05/10/1978 – U.S. Navy - Supply, Disbursing, Food Service, Security

Math