Website hours.

I found out something today that I never encountered before on any website. You can only log on during regular service hours. Like their computer gets time off. I tried to log on late at night and I got this message.. 

This service is not available at this time.

Please try again during our regular service hours (Eastern Time):

If you need immediate assistance:

You may call us Monday through Friday: 7:00AM - 7:00PM at:


If you are deaf or hard-of-hearing, call our toll-free TTY number:


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Honored Social Butterfly


Those are the hours of Technical Support for Social Security-  CBSV ( Consent Based Social Security Number Verification) and there is a note on their website that it is undergoing maintenance.

Social - Concent Based Social Security Number Verification 


CBSV services will be down for maintenance on the following dates:

Wednesday, November 18, 2020 at 5:00PM (EDT) until Monday, November 30, 2020 at 6:00AM (EDT)

We apologize for any inconvenience. Please plan your business accordingly.

more info at the link above ~


Their hours: (just like you posted)

Social - Hours of Operation & Technical Support for CBSV 


If CBSV is NOT who you needed to contact - try again to log on to your SS account - seems you just ended up on the wrong page for some reason.



It's Always Something . . . . Roseanna Roseannadanna

Wow, I have never had this happen to me. I do get notified when the system is going to do maintenance. 



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