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Info Seeker

Re: Connecting my Fitbit

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Message 1 of 3

Yep! I have tried logging in and out of both my fitbit dashboard and AARP, and then re-linking. I even revoked it on Fitbit and re-linked it via AARP again and it got confirmed:

Rewards for Good by AARP

Approved on 2018/03/13 11:42:40
But I do not see any of my steps on the AARP site. Where would I see this?
Appreciate your time.
ZBHealthy
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Community Manager

Re: Connecting my Fitbit

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Message 2 of 3

@ZeeDesigner  You should not be experiencing this with your fitbit.  Have you visisted our FAQ page?

 

https://www.aarp.org/rewards-for-good/fitness/  

 

You can call and get assistance with our customer service team at 1-866-451-6305.

 

AARPTeri
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Info Seeker

Connecting my Fitbit

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Message 3 of 3

I have tried several ties to connect my fitbit to my rewards for good, and once I am prompted to log in with my credentials, it just loops me back to my setting page. I have yet to see any points for steps, is anyone else having this issue, and did you have any luck resolving it? Thanks

ZBHealthy
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