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Re: Can't get into Rewards Pages....My Rewards

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Message 1 of 17

Thanks @AARPTeri for getting the issue resolved.  You are the most helpful Community Manager we have.

 

Have a Blessed Day,

Marylin

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Re: Can't get into Rewards Pages....My Rewards

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Message 2 of 17

@DonnaI729360 , @mi4090 , @andrewtoo , @gm5271  @k380494p 

 

The issue was resolved and the pages are now working.

AARPTeri
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Re: Can't get into Rewards Pages....My Rewards

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Message 3 of 17

Hello @andrewtoo 

 

Andrew, the same exact thing happened to me yesterday before the daily deal.  I experienced no ability to login to see Transaction History, No Auctions or Sweeps.  System didn't recognize my information.  

 

Any idea what was going on?  

 

Have a Blessed Day,

Marylin

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Re: Can't get into Rewards Pages....My Rewards

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Message 4 of 17

Thanks Ginger, I hope so...I wanted that magazine

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Re: Can't get into Rewards Pages....My Rewards

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Message 5 of 17

 

Evening everyone

Its 8:25 pm EST & R4G site is still down : ( 

@DonnaI729360 

Being its a magazine for Daily Deal you should be able to get tomorrow if site gets fixed since magazines stay up at least 20 hours & possible 23 hours 

So hopefully all gets going & you all can still get deal 

 

It is crazy wild they may be working on the changeover process since was told they will be removing badges 

 

Enjoy your night & have a blessed week 

Ginger :  )

Smiley Happy Smile & the world Smiles with you Smiley Wink Pass one on....its free
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Re: Can't get into Rewards Pages....My Rewards

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Message 6 of 17

@AARPTeri   Thank you for responding on a weekend.  I appreciate all you do for the Community.  Have a great evening.

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Re: Can't get into Rewards Pages....My Rewards

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Message 7 of 17

We not only cannot access the daily activities, but the three weekly activities are also out of reach because of the log-in popup.
It's broken and I don't have the right hammer with which to hit it!
Enjoy!

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Re: Can't get into Rewards Pages....My Rewards

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Message 8 of 17

@DonnaI729360 , @dianedennis , @andrewtoo  @k380494p 

 

Thank you all for reporting this issue - we have escalated and hope to have resolved as soon as possible.

AARPTeri
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Re: Can't get into Rewards Pages....My Rewards

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Message 9 of 17

AND I hope they let us get the daily deal we have missed out on because of this. I still cannot log into the rewards section. RIDICULOUS

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Re: Can't get into Rewards Pages....My Rewards

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Message 10 of 17

I can't get into the daily deal either.  I tried the customer service phone #, but they are closed on Sundays.  Hope they fix whatever is wrong!

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