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Wont let me redeem points for merchandise.

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Periodic Contributor

Wont let me redeem points for merchandise.

When I try to redeem points for a water bottle it brings up the log in page.  I then log in and hit send and it says processing...then I get another log in screen.  It did allow me to enter a sweepstakes.  Help!

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Trusted Social Butterfly

@DebB271523  & @kmalleck 

Deb & K, I change devices, browsers, upload the latest Chrome browser and then logout & in with various browsers. I have (4) different browsers just for AARP and it's very sadSmiley Sad

Hope you can give away some of those points, and it seems that the IT department is closed.

Have a Blessed Day,

Marylin

 

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Periodic Contributor

I haven't been able to redeem points for anything since 10/23. I can't enter sweeps, the daily and weekly contest, or anything. I have posted here, messaged them, emailed them with screenshot as they requested, but no one has helped. Very frustrating!

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