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Why are there so many Re: (referencing) threads/post showing up in the Community? Shouldn't these be on the original post, please explain it?
How do you plan to combine and correct this problem, and seems to be a problem?
If anyone in the Community can explain this to me it would be greatly appreciated Thanks in advance.
Have a Blessed Day
@mi4090, when you reply to a post the subject field is automatically filled in with the subject of the post you're replying to in the community. This is the "Re:" (in reference to) you're seeing. Most people don't make any changes and let the technology auto-fill the subject. Please note that you can remove that reference and replace it with any subject you see fit.
Sandy
@mi4090, we are still experiencing technical issues with the AARP Rewards forums. Once we fully understand what's happening we will be able to make adjustments. Know that this has been reported to the appropriate groups for review and resolution.
Sandy
Hey Marylin,
I have all of these topics that appear as UNREAD and I'm almost positive that I had read the topic.
I'm sure that there has been extensive testing 🙄, but, what about all of the confusing unread topics in the 4 new forums that I have already read. I hope you guys tested and are fixing the problem of transferred topics showing as unread to the users (many of us dues paying, as a reminder).
@mi4090 wrote:Definitely waiting for "as quickly as possible". But we know that's not giving any information. Keep trying!
Happy Holidays
Hello @andrewtoo
I'm assuming the old topics that are appearing that are in bold print are unread...right?
Are you seeing the re: (reply) post to original topic appearing separately? It's a MESS😂
Have a Blessed Day
Marylin
Hello @andrewtoo
Andrew definitely noticed the reply threads showing separately and all the unread.
@ralmon (Ray) posted about the sorting order which was noticed immediately.
@sandy we need a post in the Tips forum on "Understanding and Decoding the Community", is that possible? Have reply threads always appeared this way? Thanks
Have a Blessed Day
Marylin
Hello @sandy
I didn't explain in detail; have the reply post always appeared seperately in the Community and not as a reply to the original topic posted? Thanks
Have a Blessed Day,
Marylin
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