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Re: Lord & Taylor Gift Card not Valid....HELP

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Message 1 of 24

Hello Redemption Warriors,

What do you think about this?

@AARPTeri has sent me incorrect email address to send proof of Instant Win to and then messaged me back to say it's not a correct address.

 

 

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Community Manager

‎12-12-2019

Re: Email from AARP?

Yes,  I have escalate that to team and you should be receiving email today.  If not - please email community@aarp.org and let us know.  NEVER RECEIVED

 
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Community Manager
‎12-09-2019
I do not need a copy sent to an email address.  We are working on the resolution and have examples.  You will be notified via email regarding a resolution.
 
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Community Manager
‎12-09-2019

email address to send

Please forward the email asked for previously to community@aarp.org  Thank you.

 
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Community Manager
‎12-09-2019
I do not need a copy sent to an email address.  We are working on the resolution and have examples.  You will be notified via email regarding a resolution.
 
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Community Manager
‎12-09-2019

Re: Lord and Taylor gift card

That is not a valid email address - community@aarp.org - but I no longer need this.  You will be contacted about a resolution very soon.

AARP has provided everyone on my post concerning the L & T Card and email with a replacement accept me.

 

All legitimate problems and complaints are being hidden now.  Why is AARP not sending me the email and there are no issues with my Inbox being full, and no other AARP emails are being returned. 

Never received any of the (3) times claimed it was sent.  I will gladly post the issue is resolved when that happens or will it happen?

 

@AARPTeri& @sandy is there a problem with me getting the email or am I the only one that will be excluded?  Why am I getting the run around?

I’m posting here so this will not be hidden.

 

Thanks for sending me the email in advance.

@mi4090 

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Re: Lord & Taylor Gift Card not Valid....HELP

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Message 2 of 24

@AARPTeri 

My email is (removed email address due to privacy) and is on my profile.  I sent my alternate email via private message.  Let me know if you received it?  All the other numerous emails from AARP are coming to me, strange that this is the only email from Hello World that I can't receive.  I'm the only person who hasn't received the email and I reported the problem.

My Inbox isn't full, and if it is being returned then it's being sent to the wrong email address.

 

Thanks for your help.

@mi4090

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Re: Lord & Taylor Gift Card not Valid....HELP

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Message 3 of 24

Hi, everyone! I have received a response from Hello World and they not only verified my gift card win, but provided a replacement card of greater value. ($150.00)  I was most impressed with the speed with which they made things right. I finished activating the card a few minutes ago. Good luck and please let us all know how you fared. Have a lovely day & happy shopping! 

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Re: Lord & Taylor Gift Card not Valid....HELP

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Message 4 of 24

@Bencka   We are not showing you as a winner of a Lord and Taylor gift card from AARP Rewards.  Are you referring to something else?

AARPTeri
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Re: Lord & Taylor Gift Card not Valid....HELP

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Message 5 of 24

@todai123   I have sent to via you private message.

AARPTeri
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Re: Lord & Taylor Gift Card not Valid....HELP

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Message 6 of 24

Hi @AARPTeri ,

I also did not see an email from AARP Rewards Lord & Taylor yesterday. Please send it via PM.

Thank you.

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Re: Lord & Taylor Gift Card not Valid....HELP

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Message 7 of 24

@AARPTeri , @AARPAnneH & @sandy 

Please send the email that should be coming 12/12/19 via Private messaging, since I didn't get the email from yesterday in my Yahoo Inbox, Spam and wasn't in AARP folders or Trash.

Please confirm you will send via Private Messaging.

 

Thanks for responding.

 

@mi4090 

 

 

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Re: Lord & Taylor Gift Card not Valid....HELP

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Message 8 of 24

@AARPTeri 

Hello Teri,

I've checked my Spam, Trash and AARP folders for yesterday.  I only received the Rewards Newsletter yesterday nothing else.

Please respond.

 

@mi4090 

 

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Re: Lord & Taylor Gift Card not Valid....HELP

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Message 9 of 24

@mi4090  I will send a copy to you it came from AARP email address.

AARPTeri
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Re: Lord & Taylor Gift Card not Valid....HELP

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Message 10 of 24

@AARPTeri 

I didn't receive the email, resend it now or send via private messaging.  What email address did it come from?

Thanks for your response in advance.

 

@mi4090 

 

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