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Contributor

Email Gift Card

Ordered a gift card using rewards points and cash.  I received the email, but no link to get the gift card.  Talked to customer service and emailed.  No solution.  Just want the link or reimburse my account with the money I was charged.

 

Periodic Contributor

That happened to me, too.  I was told there was a technical delay and then received it awhile later. I received it later in the day.  Have you checked it again?

Contributor

No, I still haven't received it.  They sent the email again, but no link for the gift card.

 

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Community Manager
Community Manager

@pattyeo I have escalated for Monday and we will get back you.  I also received PM so will reply to you via private message.

AARPTeri
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Community Manager
Community Manager

@pattyeo   The issue has now been corrected and a new email was to you.  Please let us know if you have not received it. 

AARPTeri
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