I liked the physical cards, because I have never had a problem using them on the ship to deposit into my On Board Account.
I had an issue with a Walmart Ecard trying to use it at a cash register because the ecard had a specific way of entering it that this particular employee did not know. I eventually got it, but the people behind me in what was an express line were not happy.
At least using the Carnival Ecard to pay for the cruise up front can be dealt with because you are usually paying well in advance. Imagine being on the cruise and finding you have no money to spend.
@RussellP197074 Had the same problem with a Kroger card the other day. It eventually worked with the help of a more experienced clerk but held up the line. The physical cards we used to get with the old program never had these issues.
@AARPTeri - what about those of us who have already purchased one without the PIN? Customer support seems to be giving very mixed answers (last night I was told to call back first thing this morning, this morning I was told it could take 3 to 5 days to resolve).
I would like to book a cruise and would like to use the gift card that I purchased to do so - I'm just looking for an ETA on the resolution process.