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- Re: Carnival gift cards
Carnival gift cards
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It still not right andaarp needs to fix this. They are have $448 of my money and I have nothing! No resolution, no nothng from anyone. It's called FRAUD. They tried to rush out a bug infected program and ot sux as per all the issues ppl are having.
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It absolutely is FRAUD! Selling someone something for a price and it not being what it is suppose to be, is FRAUD. I've been out $448 too for a worthless piece of paper with a card number on it but no pin, therefore I can't use it so it's worthless. This has to stop, this has to be resolved TODAY!!!!
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AARP should've began issuing refunds immediately after discovering that this was a major, widewpread problem.
The company that was in charge of the Rewards For Good gift cards, Deluxe Rewards, Ltd., used to sell Carnival Ecards on a regular basis prior to this year. In all my time as a member of Rewards For Good, I don't recall that company selling Ecards without PIN numbers. In my opinion, this is a problem with the new company, HelloWorld, Inc.
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@David3520 and @juditha99205 They will be back! I will update this thread when we have an issue resolved with them.
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So how long does this take? I thought your company stated it would be an easy transition to this AARP Rewards program. Really? I only use my points for Carnival purchases and some odd sweepstakes entry. When are the cards coming back? I have a cruise to pay for!
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Any update? Hate to have to put a dispute in on the CC but this is a bit ridiculous!
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I liked the physical cards, because I have never had a problem using them on the ship to deposit into my On Board Account.
I had an issue with a Walmart Ecard trying to use it at a cash register because the ecard had a specific way of entering it that this particular employee did not know. I eventually got it, but the people behind me in what was an express line were not happy.
At least using the Carnival Ecard to pay for the cruise up front can be dealt with because you are usually paying well in advance. Imagine being on the cruise and finding you have no money to spend.
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@RussellP197074 Had the same problem with a Kroger card the other day. It eventually worked with the help of a more experienced clerk but held up the line. The physical cards we used to get with the old program never had these issues.
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@AARPTeri - what about those of us who have already purchased one without the PIN? Customer support seems to be giving very mixed answers (last night I was told to call back first thing this morning, this morning I was told it could take 3 to 5 days to resolve).
I would like to book a cruise and would like to use the gift card that I purchased to do so - I'm just looking for an ETA on the resolution process.
Thanks in advance
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"I downloaded AARP Perks to assist in staying connected and never missing out on a discount!" -LeeshaD341679