AARP Eye Center
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Last night and today, I cannot get to the Redeem section of AARP Rewards. As soon as the page appears, I get redirected to AARP login.
I've tried logging out and back in from the main page, deleting cookies/cache, even several browsers. They all behave the same, redirection to a login prompt.
This does not happen in any other section, only when I try to reach Redeem.
Any ideas?
Cheers,
Ray
@ralmon , @dv2286 and @MicheleW321192
There were some inadvertent issues with log in yesterday and we are sorry you were having an issue with the site! This has been resolved - please let us know if you are still having a problem.
Thank you.
@MicheleW321192 and @dv2286 Please let us know if you still see this issue tomorrow 8/6/2020, there may have been some intermittent issues today.
When I posted, I was using Firefox. I just checked with Chrome and it appears to be working there for me also.
Have you tried clearing the cache/cookies? Sometimes, when odd login issues happen, getting rid of possibly corrupted cookies can help.
Good luck,
Ray
I have the same problem. Can earn points, but can not get to the redeem section to spend them. In a never ending loop of log in. It only is happening when I use Chrome, I tried using Edge and everything worked fine. Hope they fix this soon since Chrome is the browser that I usually use.
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