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Gold Conversationalist

AARP Foundation Donation Fail

Hello @AARPTeri 

The two opportunities to donate 4,000 points to the AARP Foundation are not working at least for me

.

The button to donate on both the "$5 contribution to help train volunteers to tutor children" and the "$5 contribution to help end senior poverty" is greyed out as shown below.

 

I have cleared cache and cookies already.  Will you kindly post here when it is fixed?  I was able to donate last month without issue.

 

Thanks,

Andrew

 

001 Foundation Donation Fail.JPG

AndrewToo
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Social Butterfly

Hello Andrew @andrewtoo 

Grateful came across this topic was able to do both donations this time : ) 

Have a beautiful 2020 everyone 

Ginger  ;  )

Gold Conversationalist

@AARPCaroline 

Thanks for letting us know the donation opportunities are on the "Redeem" page.

If possible, it would be better if it was set up to appear on the first day of the month because I am sure that many of us (that are still here) look for the Foundation donation opportunities beginning on the first day of the month.

Thanks again,

AndrewToo
Community Concierge

@andrewtoo Fixed! You should be able to complete the transaction now -- let me know if that's not the case for you for some reason. 

AARP Community Manager
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Recognized Social Butterfly

@andrewtoo 

Andrew, that was a good catch!!  I haven't tried this month yet, the (Points Graveyard) is getting them.

 

Have a Blessed Day

Marylin

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Community Concierge

@andrewtoo @mi4090 Foundation donations are back up in the catalog. 

AARP Community Manager
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Gold Conversationalist

Well, @AARPTeri 

 

The donation opportunities have disappeared from the REDEEM page.Smiley Frustrated

 

Hope they come back soon (and ready for use, of course).

 

AndrewToo
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