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Wrong Membership Gift

I received my renewal membership gift, but it was not the one advertised at the time of renewal. I was supposed to receive the "Sporty Tote Bag", instead I got a very smelly trunk organizer I refuse to use because of the horrible smell. I live in a climate that often reaches in the upper 90's, so any odors will culminate with the heat resulting in something 10x worse.Not a happy member. Thank you

 

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Community Concierge

Thanks for your feedback about the gift received. I will let someone know about the smell.

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Community Concierge

Hi Alane! I was able to locate your membership account and sent you the sporty tote. You can expect it within 3-4 weeks. Enjoy!

 

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Newbie

I have been a member for over 15 years. My renewal is coming soon and I want to receive the sporty tote I often see offered. How do I get that with renewal? XXXXXXXXXXX@gmail.com

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Community Concierge

@rs295663  You can take advantage of that renewal offer here: https://aarp.info/2Wry63M

 

Also, AARP recommends against sharing your personal information on public forums such as this one. For your privacy, I have edited your public comment to hide your email address. I'm always here to help!

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Social Butterfly

💥Sunday - June 13, 2021💥

 

Hi @AARPJanelleM when does the renewal membership gift change? Lol, never knew about this perk. Moving forward, where would I find this info? Thanks, Angela 😁

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@Bye Good question, Angela! We have a variety of offers at different times and they are constantly changing based on availability. We occasionally mail out the gift offers and post them on Facebook: https://www.facebook.com/AARP/

Social Butterfly


@AARPJanelleM wrote:

@Bye Good question, Angela! We have a variety of offers at different times and they are constantly changing based on availability. We occasionally mail out the gift offers and post them on Facebook: https://www.facebook.com/AARP/


💥Thanks @AARPJanelleM 😁💥

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@Bye  You're welcome!

Social Butterfly

Hi @AARPJanelleM the gift you sent me arrives today!!! Thank you 🤗

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@Bye Glad to hear it! You're welcome and enjoy!

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