STOP SENDING RENEWAL NOTICES AND CARDS WHEN I'M SET FOR AUTO PAY

[ChesterOrland]

Seriously, stop.  This is a huge waste of your resources and makes me wonder why I'm giving you money to waste.  ACLU does the same stupid thing. I'm not giving you money to have you spend 95% of it to try to get me to give you more money.  Stop it or lose me forever.

Your move.

[CliffordL912405]

My Dad handed me a reminder renewal notice asking me why I hadn’t paid his renewal. I researched and saw that I paid his renewal in February 2024. This is October of 2024 and he’s receiving reminder notices because he hasn’t paid his renewal yet?  There is no membership expiration date on the renewal letter.  I think this is terrible business practices by AARP to get more money. Taking advantage of Senior Citizens is not cool AARP!!  

[BrendaW447391]

Yes. WATCH OUT. I was the primary. After my husband and I talked about how all AARP does is try to sell us stuff, I canceled both automatic renewal and membership, but AARP just sent an email to my husband notifying him that we were charged for AARP membership renewal! When I looked up my membership, they were still asking me to renew membership! I think I managed to cancel the membership and renewal on Chat, but we are wary. This seems very shady.

[AARPConsumerCare]

@CliffordL912405 We appreciate your dad's membership! Thank you for sharing your experience, I am terribly sorry for any frustration this has caused. AARP sends renewal notices to accounts that expire within 6 months. Our hope is that our members are able to renew before experiencing any interruption in their membership, including receipt of AARP The Magazine or their AARP Bulletin. Plus, some members have their life insurance, car insurance and more linked to their AARP membership, and it could be detrimental for it to lapse. If your dad would prefer to receive fewer mailings, he may be interested in signing up for Automatic Renewal, which automatically renews memberships annually. Learn more about the benefits of enrolling Automatic Renewal.  - Janelle M.

[LisaJP6763]

I agree, it's getting pretty frustrating.  All we can do is stay on top of our elder family member's finances as much as possible.

[BLS99880]

I took the 5 years for $45 deal and did not sign up for auto renewal because I don't see the point. I hate the nagging about it but have learned to ignore it.

I also hate paying for membership and still having to constantly deal with ads. Sometimes I end up just giving up on what I would like to in the app because the ads are so ubiquitous.

[LisaJP6763]

Same thing here.  

[AARPConsumerCare]

I am sorry to hear that you are continuing to receive renewal notices. To best help with this please join me in a private message.  Here is a link to an article that will show you how to activate Private messages: https://aarp.info/47hWcl7 - Sue C.

[LisaJP6763]

I can't figure out how to ask a question here.  Very annoying. I'm trying to figure out why everything I want to save to my favorites doesn't have the "Add To Favorites" option on the page.   Very annoying, I'm so picky that when I do find something I want to go back to I can't save it.

[AARPConsumerCare]

I'm sorry to hear you're having difficulties posting a question, @MelisaP646057. You can ask on the comments, create a new post (here you'll find the instructions: https://community.aarp.org/t5/help/faqpage/faq-category-id/posting?cmp=SNO-LITHIUM---&socialid=14758...) or send us a private message. Please let me know what questions you have, and I'll be happy to help. - Diana G.