Hartford Insurance Saying "You're Not an AARP Member" (because I'm not 50)

[UXDUDE]

Firstly, hello. This is my first post here.

I was thrilled to learn I can save a good chunk of change as an AARP member by switching my car insurance to The Hartford. So, I followed the link here on the AARP site that sent me to the Hartford to take advantage of this benefit.

FYI, I'm only 48 (this'll become relevant in a minute)

On The Hartford's site I went through the whole quote process and then, right at the end, got a message saying "Sorry, you have to be 50 to be an AARP member."

And that was the end of it. I couldn't go any further and certainly couldn't sign up for car insurance.

What gives? Anyone else (who's not yet 50) run into something like this? Should I call AARP? Call The Hartford? Both?

[StephfanW784785]

Good afternoon, @UXDUDE 

I apologize for the inconvenience! To purchase a policy with the AARP Auto insurance program from Hartford, you must be at least 50 years old.

I apologize for the inconvenience and appreciate you informing AARP about your concern.

[Brandon373]

I just received an invitation and signed up today. I wont be 50 for another week or so. I would definitely reach out to The Hartford, first. I think its strange that they would determine if you are eligible for AARP Membership.... Especially since you can provide a membership #. If you dont get anywhere with them, I would reach out to AARP and ask them to provide direction. Good luck! 

[UXDUDE]

It's definitely odd. At no point during the quote process did they ask for my AARP number, just my birthday. And, based on that, they decided there's no way I could be an AARP member.